Thank you for choosing Impact Bridge! Your privacy is critically important to us. This Privacy Policy outlines how Impact Bridge Media and Technology Solutions Inc. ("Impact Bridge," "we," "us," or "our") collects, uses, discloses, and protects your personal information through our website, mobile applications, and related services (collectively, the "Services").
1. Information We Collect
We collect only the personal information necessary to provide and improve our Services. The types of information we collect include:
Account Information: When you create an Impact Bridge account, we collect information such as your name, email address, and password.
Usage Information: We gather data about how you interact with our Services, including property search queries, chatbot interactions (Copilot for Homes), preferences, and the features you use.
Device Information: We may collect details about the devices and software you use to access our Services, such as IP address, browser type, operating system, and device model.
Location Information: With your permission, we may collect geolocation data to provide you with more tailored property recommendations.
Communications: If you contact us for support or inquiries, we will collect the information you provide to facilitate our communication with you.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision and Improvement: To operate, maintain, and enhance our Services, including delivering AI-driven property search (AI Home Search) and real estate insights (Copilot for Homes).
Personalization: To tailor property recommendations and market insights to your preferences and location.
Communication: To send you important updates, announcements, and promotional offers related to our Services.
Analytics: To understand usage trends, improve user experience, and develop new features.
Legal Compliance: To meet our legal obligations and enforce our Terms of Service.
3. Disclosure of Your Information
No Sale of Personal Information: We do not sell your personal information to third parties.
Service Providers and Partners: We may share your data with trusted third-party vendors and partners who assist us in delivering and improving our Services. These partners are obligated to protect your information.
Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
4. Your Choices and Rights
Access and Control: You can access, update, or delete your account information at any time through your account settings.
Communication Preferences: You may opt out of receiving promotional communications from us.
Location Data: You can manage your location permissions through your device settings at any time.
5. Security
MeasuresWe take the security of your personal data seriously and employ appropriate technical and organizational measures, including encryption and secure storage, to protect your information. Although we strive to safeguard your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:customersupport@impactbridge.com
